Our service philosophy is simple: We treat you the way we'd want to be treated. We know how
traumatic it can be to have a fine component out of your system. We engineer First Sound preamplifiers
to be rugged and reliable. So if a problem ever does develop, we can afford to do whatever it takes to
have you listening again in the shortest possible time.
We ask that you first contact your dealer if your First Sound component needs service. Minor problems
can often be resolved at the dealer, avoiding further delay. If you are no longer near a dealer, contact
us via e-mail or telephone. In this case, or if the problem is outside the scope of
dealer support, we will make the repair at the factory. Units received at the factory for repair are given priority over new production.
In short, we want to keep you enjoying the magic of music with First Sound.
All First Sound preamplifiers come with a three year parts & labor warranty
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